| Rates inclusive of 15% VAT • South African Rand • Subject to availability |
| Details |
1 Jan 2021 to 31 Dec 2021 |
| Single Per Night |
R17 455 |
| Person Sharing Per Night |
R13 970 |
| Child sharing 9 - 13 years and under |
R6 985 |
Rates Includes
- All Meals, Coffees & Speciality Teas
- Local Beverages, Spirits & House Wines
- Game Drives & Walks
- Laundry Service & Internet
- Entrance & Landing Fees
- Transfers to/from Madikwe Airstrip
Rates Exclude
- Vintage & Imported Wines
- Premium Label Beverages
- Spa treatments & Curio purchases
- Telephone Calls
- Private Game Drive Vehicle
- Transfers to/from the Reserve
- Conservation Levy per person per day:
- Adult ZAR 165.00
- Child (age 2-11) ZAR 82.50
5 Individually designed luxury thatched suites all nestled in the Gabbro Hills, offering spectacular views of a waterhole and plains up to the Tweedepoort Escarpment. The lodge caters for a maximum of 10 guests.
Each suite has wonderful comfort features such as:
- Hand – crafted mahogany furnishings
- En-suite Luxury bathroom with Secluded open-air shower
- A unique collection of original African artworks
- Private deck with natural window sala looking onto a rim flow pool
- Air- conditioned atmosphere control
- Fireplace in all suites
- Mini bar and tea/coffee making facilities
ADDITIONAL FEATURES....
- Dining, lounge and relaxation areas with high elevation views of the reserve
- One of the world’s finest collections of African art
- African interest Library
- Curio Boutique
- Business centre – full internet and e-mail facilities
- Gym and Health spa with a therapist offering a complete range of full body relaxation therapies
THE EXPERIENCE – TOTAL COMFOR & RELAXATION....
Service:
- Qualified experienced and professional field guides and trackers
- Personal and meticulous dedication to our guests’ ultimate enjoyment and satisfaction
The Suites
Mateya Safari Lodge accommodations consist of five individually designed luxury air-conditioned thatched suites. Each suite blends with its natural surroundings and offers uninterrupted views of the waterhole and plains. Guests can enjoy a balance of sophistication and comfort, in total privacy and harmony with nature, savouring the rare pleasure of their very own secluded slice of Africa.
Indeed, the original African artworks that adorn each suite seem to reflect the very essence of the Madikwe Game Reserve – a beautiful, vital, and untamed stretch of bush. Reclining in hand-crafted mahogany furnishings, looking out as the Zebra lead the plains game to the waterhole, the immediacy of your experience could not be more vivid. Lying under the shade of your natural window sala, or immersing in the cool water of your rim-flow pool, each and every feature of your suite provides total privacy and comfort. Your en-suite bathroom complete with a secluded open-air shower invites you to luxuriate in a sensual setting that is designed to satisfy your ultimate enjoyment.
The ambience of a fresh and clear night is warmed by the heat from the custom-designed fireplace, and as you settle down to admire the myriad of stars speckling the sky, the whispering breeze utters magical words that speak of tomorrow’s promise.
The Lounge & Library
It is at Mateya Safari Lodge that the unique fusion of diverse African heritage is drawn together with the utmost finesse and style. Guests with a thirst for an unsurpassed blend of beauty, discerning taste and cultural delights can relax and indulge in inspiration drawn from every corner of the continent.
In celebration of a rich history of diversity and the untamed beauty to which the lodge is home, Mateya Safari Lodge has acquired one of the world’s finest collections of art from throughout the continent. Each piece purposefully chosen for the way in which its canvas captivates a vibrant feel for Africa. Proudly, Mateya Safari Lodge is home to 21 original paintings by Paul Augustinus for whom the vast landscapes and abundance of wildlife have been an emotive inspiration. Nothing quite captivates the vitality and exhilaration of the wild like Robert Glen’s magnificent bronze sculpture of an agile lioness attempting to bring down a leaping impala – “Close Shave”. Adding to the allure of this piece, Mateya Safari Lodge also boasts several exquisite bronze sculptures by Dylan Lewis.
The Library
The library is home to an invaluably rare collection of works of African literature dating back to the turn of the 19th century. In quiet seclusion guests are able to immerse themselves in the rich past of this land and relive the splendor unique to Africa through the captivated eyes of superbly talented authors. Should you wish there is also a surround sound plasma screen audiovisual console. Guests may enjoy an afternoon viewing wildlife programs from the DVD collection or television if they so please
Our Wellness Centre
To bring home the renewing ambience of Mateya Safari Lodge and the majesty of the setting, guests can be treated to a full range of pleasurable and rejuvenating body treatments by a dedicated health therapist. Give way to the energetic call of the wilderness by making use of our personalized gym. Feel the freedom to take a healthy breath of Mateya Safari Lodge magic, restoring your mind, body and soul.WELLNESS TREATMENTSNestled in the splendor of the Madikwe bush, we offer an extensive & exclusive range of treatments of utmost luxury. We invite you to escape from the everyday hustle for a unique experience of blissful unwinding & relaxation.Our wellness center facilities include a well equipped cardiovascular gym, body and facial treatments. Our therapist is of an international standard with extensive training and experience in the field.
MATEYA FACE & BODY EXPERIENCE
A therapeutic journey to restore the skin’s softness, stimulate cell renewal & promote a healthy glow, combined with a back & neck massage that leads to the relaxation of local tissue & nerves.
HANDS & FEET RETREAT
Express Manicure - 30 minutes
Classic Manicure - 60 minutes
Express Pedicure - 30 minutes
Classic Pedicure - 60 minutes
Re-polish - 20 minutes
MATEYA MASSAGE
A massage tailored to your pressure preference to either induce relaxation or target specific areas of tension and muscular discomfort, using slow forearm, hands and elbows.
Full Body Massage - 60 minutes
Back & Neck Massage - 30 minutes
AROMATHERAPY MASSAGE
Experience more than just a massage, aromatic oils are warmly applied to the body working on tight muscles and lymph drainage, combating tension in stiff aching bodies.
Full Body Massage - 60 minutes
Back & Neck Massage - 30 minutes
HOT STONE THERAPY MASSAGE
The direct warmth of the smooth stones deeply relaxes the muscles and allows for greater manipulation of the muscles creating a sedative effect on the nervous system.
Full Body Massage - 60 minutes
Back & Neck Massage - 30 minutes |
REVITALIZING FACIAL
An intensive facial that is designed to stimulate cellular regeneration, customized to meet all your skins needs and concerns.
AFRICAN HEAD MASSAGE
A gentle yet deeply relaxing massage starting at the fingertips following the path all the way up your arms, shoulders, neck and scalp relieving tiredness, anxiety and stress - 30 minutes
REFLEXOLOGY
Reflexology treats the body holistically by doing pressure points on the reflex areas of the feet whilst relieving stress and focusing on harmonizing the body to restore energy flow - 30 minutes
BODY EXFOLIATION
This therapy polishes and nourishes your skin bringing back the glow to tired, dull and lifeless complexions by the removal of dead skin cells.
Full Body Exfoliation - 30 minutes
Body Exfoliation & Back Massage - 60 minutes
HEALTH CONDITIONS
Please inform your therapist of any medical conditions including:
- If you are on any medication
- If you have had surgery recently
- High blood pressure
- Heart conditions
- Epilepsy
- Diabetes
- Muscle or joint injuries
- Allergies
- Pregnancy
Please communicate with your therapist as to your level of comfort and areas in need of attention. |
Wine & Dine
You may want to marvel at the canopy of stars on a clear night, whilst dining outdoors. For a wild culinary experience, submerge yourself in the glory of the African night skies as you dine beneath the clear glow of a galaxy of stars while the roar of an open-air fire core ensures your comfort. Mateya Safari Lodge will invite you to a royal feast and a demonstration of expert culinary skills. With the freshest produce offered straight from the earth and the finest cuisine you will find your palate transported on a journey of African fusion and gastronomic delight.The Mateya Safari Lodge wine cellar is also available for private dining, offering a more distinctly elegant setting. And for a spectacular view of the plains, both the glass-walled main dining room and lounge deck afford uninterrupted panoramas of the reserve. Of course, bush picnic lunches are available on request and on all guided walking safaris.Wine Cellar
Lingering flavors of the palate may be sampled from the extensive assortment of wines housed in the cool atmosphere of the Mateya Safari Lodge Cellar.An impressive collection of both esteemed local and rare French wines and champagnes make up the cellar’s
8 000 bottles of indulgence that lie chaste, waiting to be hand picked by Mateya Safari Lodge guests as an accompaniment to their dining. Select a brandy, a cognac or a single malt whiskey with a cigar from our humidor as the perfect conclusion to a pristine Mateya dining experience.
Boardroom & Curio
Bush Boardroom
When business calls guests have the facility to host meetings in the unique Mateya Safari Lodge Bush Boardroom. A business ‘pow wow’ in the heart of the African bush, with the magnificent scenery of Mateya Safari Lodge all around, is sure to inspire creative and lateral thought. Full Internet & WIFI and email facilities are available in our Bush Boardroom.
Curio Shop
Our curio shop is full of delightful items created by skilled craftsmen. Many of the items are hand crafted by the very same artisans whose works adorn the lodge. Unique items of memorabilia are also on sale with the Mateya Safari Lodge logo emblazoned on them as a reminder of one’s African adventure in one of Africa’s most exclusive game lodges. Guests can purchase all necessary safari regalia from the boutique, as well as any conventional items that may have been forgotten, for example, toothpaste or batteries.
Rates Includes
- All Meals, Coffees & Speciality Teas
- Local Beverages, Spirits & House Wines
- Game Drives & Walks
- Laundry Service & Internet
- Entrance & Landing Fees
- Transfers to/from Madikwe Airstrip
Rates Exclude
- Vintage & Imported Wines
- Premium Label Beverages
- Spa treatments & Curio purchases
- Telephone Calls
- Private Game Drive Vehicle
- Transfers to/from the Reserve
- Conservation Levy per person per day:
- Adult ZAR 165.00
- Child (age 2-11) ZAR 82.50
General
- Only children 13 years & under can be accommodated on a triple basis in one room
- Check in times is reserved for 12H00 check-out time is set at 11H00
- Please note that departure times may be arrange, subject to availability of our suites
- Arrival, departure times & method of transport must please be advised prior to arrival
- Please advise us of any dietary requirements prior to arrival at the lodge
- Private Vehicle Rate R2 500 per drive
Terms & Conditions
Payment Policy
- All reservations or amendments should be made in writing via e-mail please.
- Reservations will be held on a provisional basis for 14 days from the date the booking was made.
- A 25% deposit of the total accommodation is required 1-14 days after making the reservation.
- A 50% deposit of the total accommodation is required 31-60 days prior to arrival.
- The remainder of the payment will be due 30 days prior to arrival date.
- If the booking is made 30 days or less of the arrival date, full payment is required within 48 hours of making the booking.
- Should the deposit/pre-payment not be received within the time-frame specified, we reserve the right to release the reservation.
Cancellation Policy
- 61 days prior to arrival – the deposit will be refunded in full.
- 31-60 days prior to arrival - 50% of the total accommodation amount.
- 1-30 days prior to arrival - 100% of the total accommodation amount.
- All cancellations should be made in writing via e-mail please.
- Flight cancellations and road transfer cancellations are subject to the policy of the respective suppliers.
Peak Season Payment and Cancellation Policy :
- All Bookings between 15 December and 10 January can only be secured once a non-refundable deposit of 25% has been paid.
- The non-refundable deposit of 25% is required within 48 hours of making the booking.
- Further to this, standard cancellation fees apply.
Minimum Stay
- Please note that during peak season (15 December to 10 January) we operate a dynamic minimum night stay policy whereby we will seek to accommodate any length of stay provided that the booking does not create an unsellable night.
T&C’s APPLICABLE TO PROMOTIONS:
- Flights to be booked through Mateya Safari Lodge.
- Kindly note, free of charge offer only applicable to every full paying guest per room and subject to Federal Air Flight availability at time of booking.
- Flight cancellation fees apply as per Federal Airlines Terms & Conditions.
- Offer not redeemable for cash nor applicable in combination with other special offers and promotions or child rates.
CHILD POLICY:
- Children 9 years and older are welcome at Mateya Safari Lodge.
- Children 9-13 years will be charged 50% of the adult sharing rate, unless a child stays in a suite on their own, in such case the child will be charged the full adult rate.
BUSH WALK POLICY:
- Persons 16 years and over are permitted on game walks.
- Guests over the age of 60 years need to have a medical certificate from their doctor confirming that they are medically fit to partake in the walk.
- Game walks are upon management’s discretion to refuse anyone whom they may deem unsafe / unsuited to participate in these activities
TOUR LEADER/GUIDE/PILOT POLICY:
- Tour Leaders/Guides/Pilots will be accommodated at a rate of R 1 200.00 per person per night in specially allocated accommodation.
- The rate includes all meals with the Mateya Staff, should guests request their guide to join them for meals then there will be an additional fee of R 600.00 per day.
- Partaking in game drives or other activities will be at management’s discretion and subject to space available on the vehicle.
CHECK-IN / CHECK-OUT TIMES:
- Check-in time is 13h00
- Check-out time is 11h00
- Early check-in or late check-out is subject to availability and can only be confirmed on-site on the day.
Dietary Requirements
- Please advise us of any dietary requirements prior to arrival at the lodge.
Mateya Safari Lodge can be accessed by private air charter directly to the lodge, on the scheduled air services or by road.
Transfers are excluded from the daily rate but can be arranged at an additional cost.
The Madikwe Game Reserve Gates open at 06h00 and close at 21h00.
Air Transfers
We can arrange scheduled flights or private charters for your trip.
Flights can only be operated during daylight hours. Restrictions apply. (No jet engines allowed)
Federal Airlines offers daily air shuttle services operating from OR Tambo (Johannesburg)
International Airport to Madikwe Game Reserve.
Transfers from the Madikwe Airstrip to the Lodge are complimentary.
- Runway: Runs East to West
- Latitude: 24.733001 S
- Longitude: 26.407431 E
- Elevation: 3319ft
- Length: 1 400m
- Surface: Tar
Road Transfers
Registered, professional transfer companies, with all insurances and indemnities in place, are used for Road Transfers. Road worthy, comfortable, air-conditioned vehicles are used. Please contact our reservations team for further information and we will gladly assist with transfers through our
reliable partners.
Self-Drive
From Johannesburg/Pretoria: approximately 4 to 4.5 hours’ drive. Please be advised that guests driving to the lodge who arrive after sunset will not be allowed to self-drive in the reserve. The lodge will send a representative to escort guests to the lodge.
We do not suggest using a GPS system after Zeerust / Sun City to reach the lodge. Google Maps do not yet supply accurate directions to get to the lodge. Reservations can assist with a map and directions depending on where you’re coming from.
Our concept of hospitality centers on personable and meticulousservice.
We believe that for you to truly benefit from your Mateya
Safari Lodge experience, your time spent in our company must elevate
you to a new level of comfort and relaxation. Our staff will be
available at all times to attend to your every need and are there to
ensure your ultimate enjoyment and satisfaction.
Experienced game rangers and trackers will be on hand to take you on
game drives and guided walking safaris.
Experts on the natural intricacies of the Madikwe Game Reserve, they
will reveal to you a world rich in ecological and cultural history,
opening your mind to a truly unique and fascinating safari
experience.Mateya Safari Lodge’s chefs delight in the
pleasure of preparing only the finest cuisine. Committed to satisfying
the desires of your palate, their wholesome and sumptuous creations
will seduce you with the textures and flavors of the African bush.
Special requests and dietary requirements will be catered for with
culinary relish and skill.
Mateya Safari Lodge’s health therapist is on hand to offer a
complete range of full body relaxation therapies. Enjoyed in the
comfort and privacy of your own suite, this may be the ideal way to
soothe body and mind. So, whether you’re after sunrise or
sundowner relaxation, this is just the type of invigoration to top or
tail a perfect day’s excursion.
Guests to the lodge can experience the thrill of encountering the Super
7 – Elephant, White & Black Rhino, Buffalo, Lion,
Leopard, Cheetah and Wild Dog, in addition to which, the Madikwe Game
Reserve boasts among the best array of plains game on the continent and
over 350 species of birds.
Accompanied by experienced rangers and trackers, you can venture on
game drives in custom-built 4×4 vehicles, or track on guided
walking safaris through the reserve. Each excursion will be planned
around your’ specific interests, thereby ensuring you enjoy
the full value of fulfilling your ideal safari experience.
Bushwalks
The Xoi San (Bushmen) of the Kalahari were considered to
be masters in the art of tracking. Specialist rangers and trackers at
Mateya offer you a similar experience, opening the door onto a unique
wildlife encounter. You will have the pleasure and thrill of viewing
animals close up, as well as have a better understanding of how nature
works in perfect harmony to sustain the delicate ecosystem that
continues to thrive at Mateya. Coupled with the physical journey, our
rangers will also enlighten you with the cultural heritage of tracking,
as passed down over the centuries through the rich aural tradition of
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Game Drives
Tackling the African bush in custom-built 4×4
game drive vehicles offer guests the thrill of getting close to game
and tracking over vast distances. With a maximum of four guests per
drive each guest is assured the personal care and attention of our
rangers who will introduce you to the intricate and wonderful features
of the reserve.
Mateya’s vehicles are equipped with the following unique
features:
- Binoculars, offering excellent viewing at all
times.
- Spacious pouches for books and photographic
equipment.
- Shade cover and side flaps offering protection
against wind and rain.
- Comfy warm blankets in case of cold weather.
- Flasks for hot coffee on those early morning
excursions.
Travel visas for South Africa can be obtained in most countries around the world, and offer unlimited access to all regions of the country. However, it is important to note that separate independent countries reside within South Africa’s geographical borders and that entry into and out of these countries will require a multiple entry visa.
The Madikwe Game Reserve district is home to the Tswana culture and language. However, travelers will find that English, although only third in terms of language preference among the population, is nonetheless widely understood and considered to be South Africa’s international language of choice, spoken by all staff at the lodge.
CURRENCIES
For general purposes, the most widely accepted currency is the South African Rand (ZAR), which can be exchanged for most major currencies at exchange bureaus located at all major airports and hotels.The following credit cards are also welcome:
- MasterCard
- Visa
- Diners Club
- American Express
PRECAUTIONS
A major advantage for tourists to the Madikwe Game Reserve region is that it has been classified as a Malaria-free area.
The reserve’s only perennial river, the Marico, is also free of all bilharzias. However, bathing in the Marico is prohibited due to the presence of hippo and crocodile, both of which nonetheless provide excellent game viewing opportunities. An additional advantage is that the water in the region is perfectly safe for drinking.
In order to make your stay as comfortable as possible, we suggest the following preparedness tips:
- UV protection sun block, lip creams, and sun hat
- Comfortable walking shoes for tracking safaris
- Prescription medicines
- During the winter (May to September) the mornings and evenings can be cold. Therefore we suggest you bring along a bush jacket and warm clothing for game drives and light clothing for the days.
- During the summer (October to April) light weight cotton clothing will provide both adequate shielding from the sun’s UV rays and comfort in the heat.
Weather and Seasons:
October – April (Rainy Season)
Summer months are warm with occasional thunderstorms, usually later in the afternoon.
The highest rainfall months are between November and February.
Many species give birth to their young around the start of the rains, so the bush is alive with new- born animals.
May to September (Dry Season)
The winter months in Madikwe can be dry, the temperature will be mild during the day, but colder in the mornings and evenings with night temperatures dropping to 2°C and day temperatures averaging 23°C.
Our waterhole gets busier as the dry season continues.
We recommend packing the following:
- Cotton clothing in neutral colours is recommended for game drives and bush walks. It is best to avoid white clothing for walks.
- For Summer Months: casual summer clothes (shorts and cool shirts) and a light jersey/sweater for the cooler mornings and evenings.
- For Winter Months: lighter clothing for day time, but gloves, beanies, scarfs and warm jackets/windbreakers or fleeces are essential in winter as it can get extremely cold on game drives in the early morning and evening (though not usually wet at this time of year).
- Please note that in the event of rain during a game drive, waterproof ponchos will be provided for guests’ comfort.
- Formal wear is not required for dining at our lodge
- Comfortable walking shoes/track shoes/hiking boots for walks; and sandals to wear around the lodge.
- Swimming costume/bathing suits, sun block, sun hat, sunglasses, lip balm. Mosquito repellent is provided for all our guests, but you may like to bring your own if you have a personal preference.
- Binoculars, camera and video camera, spare memory cards and charging equipment. (Two pairs of binoculars are provided per game drive vehicle)
- The lodge is located in a remote area and therefore guests should remember to bring a sufficient supply of any prescription medication.
THE EXPERIENCE
Game Viewing:
Accompanied by experienced guides and trackers, guests can venture on
game drives in custom-built 4X4 vehicles, or track on guided walking
safaris through the reserve.
Each adventure is tailored to guests’ interests, with a
maximum of four guests per vehicle. This ensures the fulfilment of
their ideal safari experience.
Private game drives can be arranged on request and are charged at R 2
500.00 per drive; R 5 000.00 per day, subject to occupancy levels at
the lodge.
Persons 16 years and over are permitted on game walks.
Guests over the age of 60 years need to have a medical certificate from
their doctor confirming that they are medically fit to partake in the
walk.
Game walks are upon management’s discretion to refuse anyone
whom they may deem unsafe / unsuited to participate in these activities.
Madikwe Game Reserve Rhino Conservation Project:
Rhino Conservation activities are available as a guest experience. The
2020 fee is R50 600.00 per activity.
Dining:
Enjoy a dining experience under African skies on the main
lodge’s viewing deck or in the dining room overlooking the
plains.
For a more intimate dining experience or special occasions, the Wine
Cellar, with an ambience of elegance offers a unique dining experience.
Depending on the weather the “Fire Core” offers
another unique bush dining experience under a dazzling canopy of stars.
Our large selection of South Africa’s finest wines offers the
perfect complement to your meal.
To give us the opportunity to design appropriate menus, we ask that you
advise us of any specific dietary requirements prior to arrival.
Weather and Seasons:
October – April
(Rainy Season)
Summer months are warm with occasional thunderstorms, usually later in
the afternoon.
The highest rainfall months are between November and February.
Many species give birth to their young around the start of the rains,
so the bush is alive with new-born animals.
May to September (Dry
Season)
The winter months in Madikwe can be dry, the temperature will be mild
during the day, but colder in the mornings and evenings with night
temperatures dropping to 2°C and day temperatures averaging
23°C.
Our waterhole gets busier as the dry season continues.
We recommend packing the
following:
o Cotton clothing in neutral colours is recommended for game drives and
bush walks. It is best to avoid white clothing for walks.
o For Summer Months:
casual summer clothes (shorts and cool shirts) and a light
jersey/sweater for the cooler mornings and evenings.
o For Winter Months: lighter clothing for day time, but gloves,
beanies, scarfs and warm jackets/windbreakers or fleeces are essential
in winter as it can get extremely cold on game drives in the early
morning and evening (though not usually wet at this time of year).
o Please note that in the event of rain during a game drive, waterproof
ponchos will be provided for guests’ comfort.
o Formal wear is not required for dining at our lodge
o Comfortable walking shoes/track shoes/hiking boots for walks; and
sandals to wear around the lodge.
o Swimming costume/bathing suits, sun block, sun hat, sunglasses, lip
balm. Mosquito repellent is provided for all our guests, but you may
like to bring your own if you have a personal preference.
o Binoculars, camera and video camera, spare memory cards and charging
equipment. (Two pairs of binoculars are provided per game drive vehicle)
o The lodge is located in a remote area and therefore guests should
remember to bring a sufficient supply of any prescription medication.
TERMS & CONDITIONS
In order to provide our guests and partners with more flexibility and
security in these uncertain times, we have revised our terms &
conditions for new bookings.
Existing bookings will be handled on a case-by-case basis.
The below Covid-19 terms and conditions will replace previous standard
terms and conditions with immediate effect.
These conditions will remain in place at the discretion of Mateya
Safari Lodge until the World Health Organisation declares the pandemic
over, or restrictions have been lifted in the guests country of origin
or in South Africa allowing guests to travel, by which time our
standard terms & conditions will be activated again.
Once travel restrictions are lifted, any bookings made under the
auspices of these terms and conditions will be replaced by Mateya
Safari Lodge’s standard terms and conditions.
We highly recommend that guests take out comprehensive travel insurance
to ensure any funds lost can be recovered should a guest contract
COVID-19 and is under treatment or in quarantine and is unable to
travel.
If necessary, this policy will be adjusted as the situation develops.
PAYMENT POLICY / NEW
BOOKINGS:
- All reservations or amendments should be made in
writing via e-mail please.
- Reservations will be held on a provisional basis
for 14 days from the date the booking was made.
- A 20% deposit of the total accommodation is
required 1-14 days after making the reservation.
- For any new bookings travelling between now and
31 December 2020:
- The remainder of the payment will be due 30 days
prior to arrival date.
- For any new bookings travelling between 01
January 2021 and 31 December 2021:
- The remainder of the payment will be due 45 days prior to
arrival date.
- If the booking is made 30 days or less of the
arrival date, full payment is required within 48 hours of making the
booking.
- Should the deposit/pre-payment not be received
within the time-frame specified, we reserve the right to release the
reservation.
COVID-19 CANCELLATION POLICY:
- In the event of cancellation due to Covid-19
Border closures or travel restrictions in country of origin or in South
Africa, full refund will be provided.
- Cancellation due to disinclination to travel by
guest, the below standard cancellation policy applies.
STANDARD CANCELLATION
POLICY:
- 61 days prior to arrival – the deposit
will be refunded in full.
- 31-60 days prior to arrival - 50% of the total
accommodation amount.
- 1-30 days prior to arrival - 100% of the total
accommodation amount.
- All cancellations should be made in writing via
e-mail please.
- Flight cancellations and road transfer
cancellations are subject to the policy of the respective suppliers.
RSA 
